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The delivery of the ordered goods is carried out by the following methods:
- through a third-party courier service
Delivery is made to the user's address on the territory of the Republic of Bulgaria, unless otherwise stated on the website.
Delivery costs are covered by the User, except in cases of delivery of goods worth more than BGN 70, in which case delivery costs are borne by the Merchant.
Before sending the ordered goods, the Merchant has the right to contact the User on the phone indicated by him, in order to clarify details of the order and/or delivery.
The Merchant is not responsible for failure to fulfill an order in cases where the User has provided false, incomplete and/or inaccurate personal data, including when he has provided an incomplete, inaccurate or fictitious address or phone number.
Delivery is made within the timeframes described under each delivery option in the ordering interface module. In exceptional circumstances, the Merchant reserves the right to extend the delivery period, promptly informing the User thereof.
Delivery is made within the timeframes described under each delivery option in the ordering interface module. In exceptional circumstances, the Merchant reserves the right to extend the delivery period, promptly informing the User thereof.
The merchant processes orders within 1 business day of placing the order. The delivery is usually carried out within the usual period in practice according to the chosen delivery method.
Ordered goods are delivered against a signature, and larger parcels when using a courier service are delivered to the entrance of the building.
The user is obliged to inspect the goods at the time of their delivery and to notify immediately in case of identified discrepancies, shortages and damages. If the User does not do this, it is assumed that the delivery has been accepted without objection.
When making international deliveries, the delivery and receipt rules of the relevant national postal service, as well as the relevant national legislation of the country in which the recipient of the goods is located, are applicable.
All import charges when importing the goods are for the account of the User. The consumer cannot request a refund if he has refused to pay the import charges or receive the shipment.
The Merchant reserves the right to change the available shipping and payment methods and/or the terms thereof at any time by posting the available shipping and payment methods on the Website without further notice.